The security of funds is essential to our business, so we understand you will want to seek assurances that your money is safe. To assist you in this, here is some information on who we are and how we do business:
USForex is part of the OzForex Group, which provides foreign exchange services to over 100,000 customers across 6 continents.
The Group employs over 170 staff members and has offices in Toronto, San Francisco, London, Sydney, Hong Kong, and Auckland.
A summary of the Group’s financial results for the year ending March 31, 2013
Each year we are audited by PriceWaterhouseCoopers. View the latest OzForex consolidated financial statements
We are fully licenced in each of the jurisdictions where we operate, and comply with all local rules and regulations. In the US, the service is provided by USFOREX INC. (“USForex”). USForex is registered at a federal level with Financial Crimes Enforcement Network (“FinCEN”), a bureau of the United States Department of Treasury. In addition, USForex is licensed in a number of U.S. States by the relevant State Banking Department(s) as a Money Transmitter.
See further details on each of our respective State licenses
Our business model is inherently a low risk one. By offering a deliverable-only foreign exchange service we do not take positions in the market ourselves, so we assume very little transactional or market risk.
Our secure online platform uses minimum 2040 bit SSL certificates to encrypt traffic and Thawte online security and protection.
Macquarie Bank in Australia is a major shareholder in the OzForex Group. While our operations are not supervised, and our liabilities are not guaranteed, in any way by Macquarie, we have adopted the bank's global risk management policies and procedures.
The group has been focused on customer satisfaction since 1998. Here’s what some of our customers have to say:
“Can I just say how great I think your service is. The business "nuts and bolts" is obviously great, but I mean the actual customer service - everyone I have spoken to so far has had a very pleasant demeanor and treated me with respect and patience.”
"I must thank you and your staff again for your excellent personal and professional service and your very informative website which I hit many times over the last 6 months helping me to keep in touch with rates. I will have no hesitation to use your service again and will recommend you to anyone should the opportunity arise."
Read more customer comments.
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